Privacy Policy
Last updated: April 18, 2026
Introduction
Skyfire Solar Design ("Skyfire," "we," "our," or "us") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or use our services, how we use it, who we share it with, and the choices and rights you have with respect to your information.
This policy applies to skyfiresd.com and related subdomains (the "Site"). It does not apply to third-party sites linked from the Site.
Information We Collect
Information You Provide Directly
When you request a demo, subscribe to our newsletter, download content, use our calculators, contact us, or otherwise interact with forms on the Site, we collect the information you submit. This typically includes your name, email address, company name, job title, phone number (optional), and any message or context you choose to share.
Information Collected Automatically
When you visit the Site, we and our service providers automatically collect certain information about your device and browsing activity, including:
- Pages visited, referring URL, time on page, scroll depth, and interactions such as clicks and form activity.
- Device and browser information (user agent, operating system, screen size, language).
- Approximate geographic location (country, region, city) derived from your IP address.
- Anonymous visitor and session identifiers stored in your browser’s local and session storage to recognize returning visitors and stitch together a browsing session.
- Marketing campaign parameters (UTM tags) from URLs that directed you to the Site.
Information From Third-Party Data Providers
We use third-party services that may associate your visit with additional information those services have collected about you, including by associating your online activity with a business email address or a company identity derived from your network. This helps us understand which companies are interested in our services. See “Third Parties and Subprocessors” below and the “Business Identification” notice.
Business Identification Notice (RB2B)
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
How We Use Information
- To provide, maintain, and improve the Site and our services.
- To respond to demo requests, inquiries, and support messages.
- To send newsletters, product updates, and marketing communications you have requested or that relate to your interaction with us (you can unsubscribe at any time).
- To understand how the Site is used, measure the performance of content and campaigns, and improve user experience.
- To detect, investigate, and prevent fraud, abuse, or security incidents.
- To comply with legal obligations and enforce our terms.
Third Parties and Subprocessors
We use the following categories of service providers to operate the Site. Each has access only to the information necessary to perform its function.
- Amazon Web Services (AWS) — hosting, database (RDS), email delivery (SES).
- RB2B / Retention.com — business identification from web traffic.
- Google Analytics (where enabled) — aggregate traffic analytics.
- ip-api.com — approximate geographic location from IP address.
- Anthropic — AI-assisted features and internal analytics interpretation; queries sent to Anthropic are subject to Anthropic’s privacy policy.
- Calendly (where used) — demo scheduling.
Cookies and Similar Technologies
The Site uses cookies, local storage, and session storage for essential site functionality, analytics, and to remember your preferences across visits. You can control cookies through your browser settings, including blocking or deleting them. Blocking certain cookies may affect how the Site functions.
Your Choices and Rights
- Marketing emails: You can unsubscribe at any time using the link in any marketing email or by contacting us.
- Business identification opt-out: You may opt out at https://app.retention.com/optout.
- Do Not Track: Our first-party analytics tracker respects the browser’s Do Not Track (DNT) setting. If DNT is enabled, we do not collect first-party analytics events from your session.
- Access, correction, deletion: You may request access to, correction of, or deletion of your personal information by contacting us at the address below.
California Residents
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we have collected about you, to request deletion, and to opt out of the sale or sharing of your personal information. We do not sell personal information for monetary consideration. To exercise these rights, contact us at the address below.
Data Retention
We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Analytics data is retained in aggregated form for historical reporting; identifiable browsing data is retained for a limited period appropriate to its purpose.
Security
We use commercially reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.
Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
International Visitors
Skyfire is based in the United States, and our services are operated from the United States. If you visit the Site from outside the United States, your information will be transferred to, stored, and processed in the United States.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes will be communicated through the Site or by email where appropriate.
Contact Us
Questions or requests related to this Privacy Policy can be sent to:
Skyfire Solar Design
privacy@skyfiresd.com